FAQ

What does Trimixa™ sell?

We offer living-room textiles and soft décor, including throws, cushion covers, sofa accents, chair textiles, and fabric storage pieces. The assortment may change as new collections are introduced.

Will colors look exactly the same on my screen?

We work to present colors accurately, but screens, lighting, fabric texture, and production batches can create small differences. Natural variation is not normally considered a defect.

Where can I find product dimensions and materials?

Available dimensions, materials, package contents, and care instructions are shown on the relevant product page. Customers should review these details before ordering.

How should I care for textile products?

Follow the care label attached to the product and the instructions on its product page. Unless specifically stated otherwise, avoid harsh chemicals, high heat, and methods that may distort woven or quilted fabric.

Can an order be changed after it is submitted?

Contact service@trimixa.com as soon as possible. We will try to help, but changes cannot be guaranteed once an order has entered fulfillment.

What should I do if my address is incorrect?

Contact us promptly with the order number and corrected address. Once a parcel has been transferred to a carrier, changes may be unavailable and additional carrier arrangements may be necessary.

What if an item arrives damaged, incomplete, or different from what I ordered?

Send clear photographs of the parcel, shipping label, and item to service@trimixa.com. We will review the issue and provide an appropriate resolution.

Do you accept returns?

Eligible unused items may be returned under the Return Policy below. Certain exclusions apply for used, washed, altered, personalized, final-sale, or hygiene-sensitive items.