SHIPPING POLICY

Trimixa™ provides fast order handling and prompt shipment preparation. Orders are reviewed for item availability, address accuracy, and packaging requirements before dispatch.

Order Processing

Orders may be processed by our store or approved fulfillment partners. High-volume periods, address verification, severe weather, carrier interruptions, customs review, or unusual product availability may affect handling or delivery.

Tracking

When tracking is available, shipment information is sent to the contact details supplied with the order. Tracking may require carrier scanning before movement appears.

Customers are responsible for monitoring updates and providing an accessible delivery location.

Address Accuracy

Review the shipping address carefully before submitting an order. Contact service@trimixa.com promptly if a correction is needed.

Address changes cannot be guaranteed after fulfillment begins. Additional carrier charges or loss caused by an incorrect customer-provided address may remain the customer’s responsibility where permitted by law.

Multiple Parcels

Items from the same order may arrive separately due to product size, inventory location, or packaging requirements. Separate parcels do not necessarily indicate a missing item.

International Delivery

International shipments may be subject to customs processing, local restrictions, duties, or import charges determined by the destination. Customers are responsible for ensuring that ordered items can be lawfully imported.

Delivery Issues

If tracking shows unusual delay, damage, or delivery without receipt, contact the carrier and service@trimixa.com. We will review available records and assist with reasonable next steps.